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How We Handle Your Account Data

Your account data — including wallet details tied to DANA, OVO, and GoPay — is handled with clear retention rules and access controls. This page explains exactly what we collect, why we collect it, and what you can do about it.

Data collected only as neededDANA, OVO, GoPay transaction recordsYour right to request data accessAccount security controlsAvailable where local law permits
bejo88 login How We Handle Your Account Data
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Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. You can also ask us to clarify what we hold and why. Responses are sent to the contact address on your account, so keep that detail current in your account settings. Availability depends on local law and eligible regions.

Live Chat Open live chat from your account dashboard to raise a data or privacy question. Our team will confirm receipt and follow up to the contact address on your account.
Email Support Send your data request by email and include your registered account name. We use your registered contact details to verify the request before processing any change.
Account Settings Some data preferences — including cookie settings and communication opt-outs — can be adjusted directly inside your account settings without contacting support.
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How We Protect and Manage Your Data

Account security and data handling work together here. Each section below covers a specific area — from how cookies work to how long we keep transaction records from DANA, OVO, and GoPay payments. If anything is unclear, our support team is the right place to start.

Cookies and Session Data Cookies keep your session active and remember display preferences. You can clear or block cookies through your browser settings at any time — this may affect how your account loads on return visits.
Payment Data Handling Transaction data from DANA, OVO, and GoPay is shared only with the payment processor completing your transfer. We do not store full wallet credentials on our servers beyond what is needed to confirm the transaction.
Account Security Controls Your account is protected by a password and OTP verification on login. If you notice unusual access, update your password immediately and contact support — we can review recent session logs tied to your account.
Data Retention and Deletion Active account data is held while your account is open. Once you close your account, transaction records are retained for as long as required by applicable regional rules, after which they are removed from active storage.

Your Privacy Questions Answered

These are the questions we get most often about how we handle your data. If yours is not here, reach out through live chat or email and we will give you a direct answer.

We collect your registered name, contact details, and the payment method you add — such as DANA, OVO, or GoPay. Device and session data is also recorded to keep your account secure and accessible.

Yes. Send a data access request via live chat or email using the contact address on your account. We verify your identity first, then provide a summary of what we hold. Availability depends on your eligible region.

Transaction data is shared only with the payment processor completing your transfer. We do not store full wallet credentials beyond what is needed to confirm the transaction, and records are kept in line with applicable regional requirements.

Active account data is held while your account is open. After closure, transaction records are kept for as long as regional rules require, then removed from active storage. You can ask us for specifics by contacting support.

You can submit a deletion request through live chat or email. Some data — such as transaction records required by applicable rules in your region — may need to be retained for a set period before we can fully remove it.

We do not sell your personal data. Data is shared only where necessary — with payment processors like DANA, OVO, and GoPay to complete your transactions, and with service partners operating under the same data-handling obligations we apply.